Q: Why is the interactive self-study better than classroom training?

A: The self-study courses combine instructor led video lectures with workbook and computer-based training. You can View the steps, hear the instruction, and perform the hands-on exercises. It's a proven method of learning designed with people in mind. We have found that utilizing more than one learning method greatly enhances a student's retention level. In addition, with self-study you own all the training materials and may refer back to it again and again. In a classroom environment, if you miss what the instructor says, you've missed it, with CDs/videos, you may rewind as often as you like! Not only is self-study more comprehensive than classroom training, it is available for a fraction of the cost!

Q: Who are my instructors? Are they certified instructors?

A: The Certified Trainers are the most experienced professionals and respected specialists in their particular fields. Our courseware has been customized specifically to optimized your learning through the CD-ROM and video mediums.

Q. Which is best for me? Videos or CD-ROMs?

A: We have found that everybody learns differently. Some people prefer the classroom (lecture) style format of the videos (you can watch them from the comfort of your favourite chair), and some people prefer the interaction of the CD-ROM version. The CD-ROMs contain various interactive features such as hands-on lab simulations, pre and post testing features as well as the video content. Also, another advantage of CD-ROM training is that you can learn from anywhere at anytime with a computer.

Q: What are my payment options?

A: CareerAcademy accepts the following forms of payment:

Visa, MasterCard, American Express and Discover Card.
Corporate checks, money orders, and wire transfers. Be sure to contact a sales representative to determine the exact shipping charges and total amount in order to prevent delays in processing.

Company Purchase Orders (PO's) are welcome. We accept purchase orders directly from clients with 50 or more users. Company checks are also accepted. Please mail your checks and P.O. to
CareerAcademy.com 6 Highview St. Needham, MA 02494 or
for faster delivery -
Fax your P.O. with authorized signatures to 877-876-3949.
Terms: Net 30
Federal Tax ID #: 10-0004834

Q. Why do I need to become certified?

A: By obtaining your certification you can provide recognized proof of your professional achievements. Being certified validates that the holder has reached a level of competence that is accepted and valued by the industry. These credentials enhance job opportunities, as some employers require certification as a condition of employment or for advancement opportunities. If you are self-employed, being certified will boost customer confidence and provide you with a larger customer base.

Q: Where can I find a local authorized testing center?

A: The exams are administered through Sylvan Prometric testing centers. They have testing locations in just about every area of the country and most international locations. You can search their web site ( http://www.prometric.com ) to find a local testing center

Q: Need more information about these exams & cost etc?

A: These exams are written by Microsoft/Cisco/Comptia/Oracle depending on the cert you are pursuing. Upon passing the exam (s) you will receive official recognition of certification from Microsoft/Cisco/Comptia/Oracle and are able to use their cert log on your business correspondences and such.

Each exam is computer based and supervised at an authorized Prometic testing center and usually runs 1-1.5 hours. The cost is $125 for Microsoft exams and $100 for Cisco CCNA. Sylvan ( http://www.prometric.com ) can give you the exact details.

Q: How long before I am ready to pass the exams ?

A: How long it will take to be ready to pass the exam depends on how much time you are able to study per day and your prior knowledge level. It can vary between a few days to a few weeks on average.

The training materials are designed to minimize the amount of time and effort required by focusing on the material you need to pass the tests. They don't waste time on subject matter that won't be tested. The training technique has been developed by industry experts who are specialists at conveying what you need to know in an easy to follow format.

Q: Do you offer Money back Guarantee?

A: Yes. If for any reason you are not 100% satisfied with your computer training you can return it within 30 days of purchase for a full refund. (shipping and handling costs are non-refundable.)

Q: Do you offer Certification Guarantee?

A: We offer the industries leading CD-ROM and Video based training programs. The experienced instructors are well-known certified experts. We are so confident you will succeed - that is why we guarantee IT certifications. Please click here for more details.

Q: What the system requirements for the CD-ROM training courses?

A: Pentium 100 MHz (minimum), CD-ROM, 32 MB RAM, Sound Card, Available Hard Disk Space 5 MB, Windows 95, 98, ME, NT 4.0, Windows 2000, XP. We also have offer user training courses available on Mac OS as well.