Your Satisfaction is Guaranteed!

If for any reason you are not 100% satisfied with our computer training CD-ROMs or videos, you can return it within 30 days of purchase for a full refund. (shipping and handling costs are non-refundable.)

How to return a training course:

Contact a Customer Service Representative at 800-80-Study to receive a Return Merchandise Authorization (RMA) number. Or email support@careeracademy.com
Once you have obtained this RMA number place it clearly on the outside of the returning package to ensure prompt processing.

* Return to CareerAcademy.com for a full refund.

* Each return must be sent to us within 30 days of the invoice date, and must be in like-new condition. CareerAcademy.com reserves the right to refuse damaged or incomplete returns, or returns where more than 50% of the bundle products have been opened and viewed.

* eLearning Online courses and eLabs can also be returned within 30 days of purchase for training credit. Credits can be used towards any of our CD-ROM or video training programs.

Guarantee Certification

CareerAcademy.com offer the industries leading CDROM and Video based training programs. Our experienced instructors are well-known certified experts. We are so confident you will succeed - that is why we guarantee IT certifications.

YES! We guarantee you will pass your certification exams! If the registered user fails the certification exam twice after using our study material - showing us 2 scores of 95% or better on two different MeasureUP practice exams, within 180 days of purchase and can show proof of two failures for the certification exam, the product may be returned for the full purchase price less shipping and handling charges.

Return Products must be in good and working condition. CareerAcademy.com reserves the right to refuse damaged or incomplete returns.